On This Page

• Overview

• Update Password

• Domain Delete Pin

• Two-Factor Authorization

• Change My Two-Factor Authorization Phone Number

• Transfer Out Security

• Account Security Log

Overview

Ensuring the safety and security of your domain name registration data is essential. That's why NameBright is committed to providing the highest level of registrar security possible.

With features such as two-factor authentication and SSL encryption, you can be confident that your personal data will remain secure, and shielded from any unauthorized access or malicious activity.

Update Password

If you have access to your NameBright account, please follow these steps:

To change your password:

1. Once you are logged in, navigate to My Account.

2. Click Security Settings in the navigation.

3. Select Update Password.

4. Enter your Current Password.

5. Enter a New Password, then enter it again under Confirm Password.

6. Click Save.

7. You'll see a success message when your password is updated.

Domain Delete Pin

Domain Delete PIN (also known as EPP Delete Code or Authorization for Deletion code) is a security feature used by NameBright to prevent unauthorized deletion of your domain names.

When a Delete PIN is set, you must enter the 4-digit numeric PIN every time you want to delete a domain from your account. This confirms that you are the rightful owner of the domain and have authorized its deletion, preventing malicious individuals or automated bots from deleting domains without the owner's permission.

To set your Delete PIN:

1. Once you are logged in, navigate to My Account.

2. Click Security Settings in the navigation.

3. Select Domain Delete.

4. Click Set PIN.

5. Enter a 4-digit PIN and click Save PIN.

6. Write down or remember your PIN.

After setting or changing your PIN, we will force a 7-day waiting period before you can delete domains. If you need to delete a domain faster than this, please contact NameBright directly.

If you forget your PIN you cannot retrieve it. Keep your PIN written down in a safe place – you will need it to delete a domain name.

Two-Factor Authentication

Two-factor authentication (also known as 2-Factor Auth, 2FA, or Multi-Factor Authentication) is an additional security measure you can opt into utilizing to protect your NameBright account and domains.

When you enable two-factor authentication, you will be prompted to select an authenticator method. You may select more than one method.

We highly recommend using an Authenticator App, which provides Time-based One-time Passwords (TOTP). Before you begin, you’ll need to download an app to your phone; for example Google Authenticator, or Authy.

Additionally, you may select SMS Text Messages to get a code sent to the phone number you provide. This phone number will allow us to send you a unique PIN when you attempt to log into your NameBright account. The PIN can be sent via SMS text or voice phone call.

To enable two-factor authentication:

1. Once you are logged in, navigate to My Account.

2. Click Security Settings in the navigation.

3. Select Two-Factor Auth.

4. Choose an authenticator method: • Authenticator App (TOTP) • SMS Text Messages

5. Click Set Up and follow the instructions.

Once you have set up two-factor authentication on NameBright, we recommend that you use a centralized password manager for storing and accessing your TOTP documentation.

This approach lets you share sensitive information among your group, using the same account while ensuring secure collaboration. We recommend ITGlue and Bitwarden, both offering phone apps and browser plugins.

Change Your Two-Factor Authentication Phone Number

Because two-factor authentication is set up for additional security for your NameBright account and domains, you will need to contact support for information on the procedure to update your two-factor authentication phone number.

Transfer Out Security

Transfer Out Security is a security feature used by NameBright to protect you from unauthorized domain transfers.

When you want to transfer your domain to a new registrar, the Transfer Out Security feature requires you to confirm your identity and authorization to transfer the domain. This helps prevent unauthorized transfers by malicious individuals or automated bots.

There are two settings available:

High Security setting: NameBright will automatically reject any outbound transfers 4 days after being initiated unless you explicitly log into NameBright and approve the transfer.

Low Security setting: Any outbound transfer will automatically go through on the 5th day unless you come into NameBright and “reject” the transfer before it happens.

To change your Transfer Out Security:

1. Once you are logged in, navigate to My Account.

2. Click Security Settings in the navigation.

3. Select Transfer Out Security.

4. Select High Security or Low Security.

5. Click Save Transfer Out Security.

Account Security Log

The security log in NameBright allows you to monitor what is happening in your account.

Events that you can view include:

1. Account

2. Card

3. Domain

4. Login

5. Password

6. Payment

There are three security levels that NameBright records:

1. Information

2. Warnings 

3. Critical

The Security log provides all attempted password resets, account logins and information updates. It also allows you to monitor linked account setups. This allows you full control to see and to know what is happening in your account and what specific actions have been taken. 

To view your Account Security Log:

1. Once you are logged in, navigate to My Account.

2. Click Security Settings in the navigation.

3. Select Account Security Log.

4. Select an Action/Event and Severity Level.