NameBright Help Center

FAQs

General Questions

  • What is NameBright?

    NameBright is a ICANN accredited domain registrar that was founded in 2003. We are located in Denver, Colorado, and offer a wide range of services for domain name owners including registration and portfolio management. We strive to be responsive and helpful, regardless of the size of your domain portfolio. If you have any questions please contact us here. Learn more about NameBright.

  • Why does my domain have a transfer lock?

    When a domain is first registered, transferred from one registrar to another, or has its contacts changed, we are required to put a 60-day transfer lock on the domain. The Internet Corporation for Assigned Names and Numbers (ICANN), requires that we place this lock on domains. Unfortunately we cannot remove the lock until the 60-day period is over.

    Learn more about domain transfers.

  • I can’t log in, how do I get my username and / or password?

    The log in link is located in the upper right corner of the site.

    If you’ve purchased a domain through HugeDomains or DropCatch, we’ve sent you an email with your username and a temporary password.

    Check your inbox for an email from NameBright. To reset your password, click on the Lost Your Password? link in your email.

    Contact us if you need assistance.

  • How do I transfer my domain?

    To transfer a domain in, go to your current registrar and unlock your domain. Next, obtain an authorization code (also known as "auth code" or "EPP"). Then, log into your NameBright account and click My Transfers in the side navigation. Click Start a Transfer. Enter the domain to transfer and follow the instructions. 

    To transfer out, consult your new registrar on their process.

    Learn more about domain transfers.

  • How do I edit my contact information?

    For instructions on updating your contact information, click here.

Registration Questions

  • How do I change my auto-renewal settings?

    To help protect your domains from expiring, set up Auto-Renewal. For instructions on updating Auto-Renew, click here.

  • How does domain registration work?

    Domain registration is the process of reserving a unique name and address (domain name) on the internet for a specific period of time. It involves checking the availability of the desired domain name, registering it with a domain registrar, paying a registration fee, and setting up the domain name system (DNS) to associate the domain name with an IP address. 

    Domain registration allows businesses and individuals to establish an online presence and create a professional image on the internet, making it easier for customers to find and access their websites.

    Learn more about domain registration.

  • Can I register my domain for more than 1 year?

    The duration for which you can register a domain name depends upon the domain registrar and the specific top-level domain (TLD) extension you choose.

    The maximum registration period for a .COM domain name is 10 years. This is the standard registration period for most generic top-level domains (gTLDs) like .ORG, .NET, and .INFO.

    Once the registration period expires, the domain owner will need to renew the domain registration to keep it active. NameBright offers auto-renewal options to ensure that domain owners don't miss the renewal deadline and risk losing their domain name.

    Learn more about domain registration.

  • What happens if my domain expires?

    If your domain name registration expires, several things can happen, depending on the amount of time that has passed since the domain expired. Please contact us if you have questions.

    Learn more about the lifecycle of domain names.

Managing Your Domain

  • How do I manage my domain name?

    The process of managing a domain's settings entails adjusting multiple options and parameters linked to a specific domain name. These settings dictate the domain name's behavior and its interaction with other internet services. NameBright allows you to manage domain settings individually or in bulk, through categories.

  • How do I set my DNS records?

    For instructions on changing the DNS Records on your domain click here.

  • How do I change my nameservers?

    For instructions on changing the nameservers on your domain click here.

  • How do I set up URL forwarding?

    For instructions on changing URL Forwarding on your domain click here.